Materials for You
As the Troop Cookie Chair, your main responsibility is to oversee the Cookie Program for your troop. That means holding a family cookie meeting, helping girls set goals, managing the troop’s cookie inventory, managing troop finances including making deposits, and distributing girl recognitions.
The Service Unit Cookie Chair will distribute materials to you after receiving them. Follow their instructions on how to receive and distribute the materials to your girls.
Materials for You
Materials for Girls
Online Materials
Preparing Yourself and Your Troop
One of the most important lessons girls can learn through selling Girl Scout Cookies is how to set and reach their goals. It’s one of the five key skills built during the Cookie Program. Need help knowing where to start? Troops that participated in the 2023 Cookie Program earned an average amount of $1,531 in total troop proceeds!
Tips for Setting Troop Goals
Goal Setting Idea: Consider setting Initial Order goals with your girls! New this year—girls with 125+ Packages on their initial order will receive the Goal Getter patch. And girls with 250+ Packages on their initial order will also receive the Axolotl Small Plush! These new rewards will be delivered to Service Units prior to Initial Deliveries so girls can enjoy the first taste of success heading into Direct Sales!
Tips for Setting Girl Goals
Family Cookie Meetings are critical to the success of the program and required to receive the Troop Bonus. Held before the program begins, they help provide a foundation of understanding and agreement for both the volunteers and families. Families can talk with their Troop Leaders and Troop Cookie Chair about the upcoming Cookie Program and discuss their goals, learn about forms, share best methods for staying in contact, and agree on roles and responsibilities.
Preparing for the Meeting
First things first, invite parents to the upcoming Family Cookie Meeting! At least one adult from each family must participate in the meeting. Then, fill in girl order cards with girls’first name and last initial, troop number, and program dates. Parents fill out the Parent Permission and Adult Responsibility Form online before their daughter participates. Parents living in separate households, who will both be assisting their daughter with the Cookie Program, will each need to fill out a form.
Sample Meeting Agenda
Welcomes and Introductions |
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Review of the Cookie Program Highlights |
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Girl Led Participation and Perfecting Her Pitch |
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Money Matters
Cookies are sold for $6 per package. When taking pre-orders door-to-door, money will not be collected until the cookies are delivered. Parents are responsible for collecting the money upon delivery of cookies and turning it in to their Troop Leader or Cookie Chair. Schedule times that parents can submit the money and always make sure to give receipts. Tip: Make it easier on the adults by giving each parent troop bank account deposit slips! Be sure to write the girl's name on the slip—then parents can deposit cash and checks received straight into the troop bank account.
Financial Responsibility
Let parents know that all cookies received by the troop are the troop’s responsibility. Likewise, all cookies received by the girls become the financial responsibility of the parent. Cookies may not be returned or exchanged. It is recommended that Troop Cookie Chairs should not give additional cookies to families until money has been received from previous packages taken out by the family.
Communication During the Cookie Program
Share with families the best way to communicate with you during the Cookie Program. Do you prefer text, email, or something else? Help set a solid foundation now by letting families know what works best for you, including when and how to best contact you for orders and questions. Also set clear expectations for how and when you will be communicating with troop parents.
It is important that parents understand the deadlines for turning in money. When they turn in their money on time, it helps ensure that your troop is ready for the electronic withdrawal. Remind families of these deadlines for turning in money.
March 11 | Troop Deposit Due for First Electronic Withdrawal |
March 25 | Troop Deposit Due for Second Electronic Withdrawal |
April 8 | Troop Deposit Due for Third Electronic Withdrawal |
April 22 | Troop Deposit Due for Final Electronic Withdrawal |
Additional Cookies During Direct Sale
Let parents know they can get more cookies once girls have sold and turned in money for previously received cookies. Parents will need to contact the Troop Cookie Chair to get more cookies—either from the current troop inventory or cookie cupboard. Parents are not allowed to pick up cookies from the cupboards unless the Troop Cookie Chair provides permission to do so upon placing their Planned Order. Troop Cookie Chairs are responsible for submitting troop's Planned Orders. Make sure you share with your girls and parents the best method, time, and days to request more cookies for the coming week.
As a Troop Cookie Chair, you play a large role in the success of your troop’s Cookie Program. And you even get to experience first-hand the girls’ growth in character and confidence as they learn new skills! We want to help you succeed and feel comfortable in your role. Use the following resources to help you always be prepared!
Resources to prepare you for your role:
Join your fellow Girl Scout Volunteers in our Volunteer Facebook Group.
Smart Cookies offers you a library of videos and tutorials to help you navigate the season.
There are more available videos just for you to check out as needed on the ABC Bakers Youtube Channel.
The Cookies+ Team, Volunteer Support Team, and Customer Service Team are all willing and able to help! Reach out to them with any questions.
Digital Cookie has provided tip sheets to walk you through every step of the process! Check out the Volunteer Tip Sheets now.
In Season Support
The Cookies+ Team will be offering Office Hours via Zoom throughout the season on the following topics! For log-in information, check your Cookie Crumbles or the Volunteer Facebook Page during Cookie Season. These Office Hours will be for about 30 minutes and will start at 7 p.m.
January 10 | Help with Booking Booths |
January 16 | Initial Orders Walk Through |
February 5 | Initial Deliveries |
February 12 | Gearing Up for Direct Sales with Booths and Cupboards |
March 27 | Season Wrap Up |
April 3 | Submissions, Uncollected Funds, Recognitions, and Extended Sales |
Each Cookie Season, volunteers and members have the opportunity to purchase a variety of Girl Scout Cookie themed merchandise to support their girl's cookie business and boost sales. This year, you can order patches, backpack clips, aprons, and more! Merchandise is ordered in each month and then mailed to you. Use the 2024 Cookie Program Merchandise Order Form to place an order for Cookie Merchandise to support your Cookie Season! After submitting this form, a member of our Retail Team will contact you for payment. Order deadlines are January 10, February 1, March 7, and April 11. Note: Some items have limited availability. Check out the available merchandise now!