side menu icon

Volunteer Training

Confident leaders are prepared leaders! We’ve got you, Girl Scout volunteers. When you volunteer with Girl Scouts, you’ll uncover new strengths and build on them. And we’re here to help you shine. Check out these training courses—some even online—to make the most of your volunteer experience.

CPR/First Aid Training

First Aid & CPR Training is strongly recommended for at least one adult volunteer in every troop. The safety activity checkpoints for certain Girl Scout activities require that an adult be certified in First Aid and CPR and act as primary first aid provider. New and experienced leaders, assistant leaders, and other registered adults are encouraged to attend this course! Successful completion results in a 2-year certification in Adult and Child First Aid and CPR. Digital certificate available upon successful completion.*

Note: The American Red Cross has given extensions for the blended learning option during COVID-19 social distancing restrictions. If you are interested in learning more about getting your First Aid and CPR course completed, please contact us or complete a Volunteer Training and Support Request

Grade Level Training

The Girl Scout grade level trainings are designed to introduce you to the world of Girl Scouting for the specific age of your troop. Discover how the Girl’s Guide to Girl Scouting and the Girl Scout Journeys work and how to guide your girls in their Girl Scout Leadership Experience. This training is available as a home study course to do at your own pace.

Indoor Overnights & Day Trip Training

This training is required for all day trips and indoor overnight stays. This course covers safety preparedness, GSMH policies and procedures, kaper charts, sleeping arrangements, and more. This course is offered on gsLearn or by contacting the Training Specialist for Volunteers. A brief evaluation test is included and must be submitted and reviewed for you to receive course credit. This training is available on gsLearn as a home study course to do at your own pace. This course is a pre-requisite for Outdoor Level 1 Training.

Mandated Reporter Training

All Girl Scouts of the Missouri Heartland volunteers are mandated reporters. Even though each state has it's own guidelines for being a mandated reporter, most of the requirements are similar. Since volunteers and girls in GSMH will be traveling to events in three different states, we recommend making yourself familiar with the guidelines for each state. This course is available on gsLearn.

New Leader Orientation

Required for troop leaders and assistant leaders, new leader orientation training is an in-person session that prepares new leaders for the basics of starting a troop. It is required before meeting with your troop. You will learn how to register girls and adults, set up a bank account, handle emergencies, use Safety Activity Checkpoints, develop family support, conduct your first meeting, and much more! This training is required before your first troop meeting and is only available as an in-person training. Contact your Troop/SU Support Specialist or your New Leader Specialist to set up this training.

Outdoor Trainings

Outdoor Level 1 Training
This training is required for day time and backyard camping. This course teaches participants outdoor cooking methods such as no-cook, charcoal, and buddy burners! We will cover kaper charts, basic knots, letterboxing, fire building, songs and games, and more. It is a pre-requisite for Outdoor Level 2 Training. This course is available on gsLearn as a home study course to do at your own pace. Prerequisite: Indoor Overnights and Day Trip Training.

Outdoor Level 2 Training
This training prepares you to teach girls the skills for planning and experiencing a simple overnight camping trip—in a backyard or at a GSMH program center. You will learn how to incorporate the Girl Scout principles of safety, inclusiveness, progression of skills, girl leadership, and girl planning. Topics include knot-tying, cooking over a fire, dressing for the weather, packing, and programming. This course is a pre-requisite for Outdoor Level 3.  

Outdoor Level 3 Training
This training is required for tent camping at a GSMH Program Center or camping at an established campsite. This training prepares you to teach girls the skills involved with planning and experiencing a multi-day trip, including Outdoor Level 2 skills review, tent use and care, campsite selection, outdoor cooking with a skillet and fuel stove, knot-tying, and the Leave No Trace principles. This is an overnight training; participants sleep in tents. 

Wilderness First Aid Training 
This fast-paced, hands-on training is designed to meet the needs of trip leaders, ropes course facilitators, camp staff, outdoor enthusiasts, and volunteers whose activities take them and their girls 30 minutes or more from the nearest medical center. It will introduce you to caring for people who become ill or injured far from definitive medical care. Successful completion results in a 2-year certification in Wilderness First Aid. Digital certificate available upon successful completion of course. Prerequisites: minimum age of 16 years and current American Red Cross CPR certification. Note: this is a two-day course and is only available in person.

Successful Leader Learning Series

Through this course, troop leaders will receive an introduction to Girl Scouts and gain insight into how Successful Girl Scout Leaders incorporate the 'Girl Scout Way' into thoughts and actions, know and apply GSLE when working with their troop to develop G.I.R.L.s, create a safe, inclusive, girl-led space which embraces troop diversity, understand and execute council specific guidelines around troop operations, and guide their troop into outdoor activities. This training is recommended before your New Leader Orientation and is only availble on gsLearn.

Volunteer Toolkit Tutorials

This is a four part video series about the Girl Scout Volunteer Toolkit for troop leaders that includes steps for setting up your year plan, managing meeting plans, setting meeting details, and customizing your year plan.  This training is only available on gsLearn.

To find an upcoming training scheduled in your area, please check the Volunteer 411 or check the Activities Calendar.

Learn 2 Lead: Better Together 

About the Event

Are you ready to kick off the new Girl Scout year? So are we! Join us at Learn 2 Lead to sharpen your skills to help you plan your troop activities, reconnect with fellow volunteers and staff members, and participate in some interactive group activities to help get you energized for the new Girl Scout year.

This year – IT’S VIRTUAL! In order to keep our volunteers and staff safe, we have decided to offer this as a virtual-only event. This means that you can join us from the comfort of your own home, while still getting the traditional Learn 2 Lead experience. We will be celebrating a variety of topics, such as Girl Scout traditions, troop management, and diversity and inclusion. And we even have a bonus session for a virtual campfire in the evening.


12:30 – 1:00 p.m. Check-In and Registration

1:00 – 1:15 p.m. Welcome and Event Overview

1:15 – 1:25 p.m. Opening– Diversity, Equity, and Inclusion

1:30 – 2:20 p.m. Session 1

  1. Product Program Training for Troop Leaders – Need your Product Program questions answered? We are here to help guide you the details of fall product program and help you plan ahead for a successful cookie season.
  2. Adult Recognition – Our volunteers are changing the lives of girls in their communities every day. Some volunteers go above and beyond all expectations and have a definite impact on not only their troop, but their service unit and sometimes even the whole council. This session will teach you how to help us honor those great volunteers in your Service Unit!
  3. Highest Awards – Every Girl Scout goes above and beyond to make a difference in her community and the greater world. The skills and experiences she gains along the way set her up for special recognition through the Gold, Silver, and Bronze Awards. All three awards give girls the chance to do big things while supporting issues they care about.
  4. Ceremonies – Girl Scout ceremonies offer a rich tradition to our organization and reinforce the values of Girl Scouting. In this class, we will cover a variety or ceremonies, how to properly implement them, and discover their purpose in your Girl Scout journey.

2:30 – 3:20 p.m. Session 2

  1. Product Program for Service Unit Volunteers – Are you a Service Unit team member with questions about the Product Programs? Spend some time with our Product Program team to gain a more in-depth understanding of the Product Programs and create strategies to help your Service Unit.
  2. Virtual Troop Meetings - Girl Scout activities can happen anywhere, including from your home! We all learned this year the importance of technology in connecting with our girls! There are many options—the most commonly used one being Zoom—but there are so many other ways to connect. This session will help you connect virtually with your troop!
  3. SWAP-tastic! – This workshop will teach you everything you need to know about SWAPs. Learn SWAP traditions, including history and etiquette. Unleash your creativity and head home with a plethora of SWAPs that you’ll learn to make.
  4. Troop Technology – Take you Girl Scout volunteer experience to the next level with an inside look at technologies to simplify your troop leadership experience. We will have a live demo of the Volunteer Toolkit, gsLearn, and your MYGS account.

3:30 – 4:20 p.m. Session 3

  1. Conflict Resolution – Being a part of Girl Scouts is a fun and rewarding experience. But sometimes, even the best of friends can experience conflict. In this class, we will discuss some of the types of conflict that can happen in a troop and learn some techniques to manage conflict with your troop.
  2. Troop Insurance – Learn all the basics on troop insurance! Topics for this class include understanding the insurance plans that are offered, knowing when you need to take out additional insurance, and how to enroll in the right plan for the right activities.
  3. Multi-Level Troops – This session is for large troop with many grade levels. By the end of this session, participants will have been introduced to strategies for leading each level and yet coordinating the selection of program events and activities for the troop as a whole.
  4. Finance is Fun! – Planning your troop’s fiscal fitness is a breeze with this course under your belt. Learn how to stay on top of your troop’s finances, complete your troop financial report, and include your girls in the fun!

4:20 – 4:45 p.m. Competition Results

4:45 – 5:00 p.m. Closing 

5:15 – 7:00 p.m. Bonus Session

  1. Alumni Campfire Chat – Join fellow volunteers and alumni while we continue the celebration with a bonus session-a virtual campfire! We will also learn about the Girl Scout Network and how you can get involved if you were a Girl Scout as a child. You can set up your own campfire if you want to, but it’s not required to join us for stories, sing-alongs and a campfire ceremony. 

To register, click here

Registration deadline is September 25! Questions? Contact us

On Request Trainings
We schedule a variety of training dates and locations, but we know that volunteers may need additional options! We offer the following trainings upon request: New Leader Orientation, Grade Level Training, CPR/First Aid, and Outdoor Level 2 and 3. If you are interested in scheduling an on request training near you, please complete the Volunteer Training and Support Request